Cookie Policy
Learn how we use cookies and similar technologies on our website.
Cookie Policy
Legal Entity: Soleos Energy Limited
Website: https://soleosenergy.com/
Effective Date: 18-06-2026
Review Frequency: Annual, or earlier upon changes in law, website functionality, cookies, tools, vendors, or data-processing practices.
Document Owner: Sr. Executive – IT
Approved By: Technical Consultant / Board-authorized person
1. Purpose and Scope
This Cookie Policy explains how Soleos Energy Limited ("Soleos", "Company", "we", "us", or "our") uses cookies, pixels, tags, scripts, SDKs, local storage, device identifiers, and similar technologies on https://soleosenergy.com/ and any official pages, forms, landing pages, or digital assets that link to this Policy.
This Policy should be read together with our Privacy Policy and Terms of Use.
It is intended to support transparent, lawful, and consent-based use of non-essential cookies while allowing strictly necessary technologies required for website security, functionality, and user-requested services.
2. What Cookies and Similar Technologies Are
Cookies are small text files placed on a user's browser or device when visiting a website.
Similar technologies include:
- Pixels
- Tags
- Scripts
- Local Storage
- Software Development Kits (SDKs)
- Device Identifiers
- Server Logs
- Tracking URLs
These technologies may collect the following information:
- IP Address
- Browser Type
- Device Type
- Operating System
- Referral Source
- Page Views
- Timestamps
- Approximate Location
- Campaign Identifiers
- Form Interaction Data
- Cookie Preferences
3. Why Soleos Uses Cookies
Soleos may use cookies and similar technologies to:
- Ensure that the website functions correctly.
- Maintain website security and prevent misuse.
- Remember users' cookie preferences.
- Analyze website traffic and usage patterns.
- Measure marketing campaign performance.
- Support enquiry forms and embedded content.
- Improve website functionality and user experience.
4. Categories of Cookies
Cookies may be classified into the following categories, depending on their purpose and implementation:
4.1 Strictly Necessary Cookies
These cookies are essential for website operation, security, navigation, and services explicitly requested by users.
4.2 Functional Cookies
These cookies remember user preferences and settings to provide a more consistent experience.
4.3 Analytics and Performance Cookies
These cookies help measure website traffic, understand user interactions, and improve website performance.
4.4 Marketing and Advertising Cookies
These cookies may be used to measure advertising effectiveness, understand campaign performance, or support relevant marketing activities.
Note: The actual cookies used on the website depend on its configuration and the services enabled. Non-essential cookies will be subject to consent where required by applicable law.
5. Personal Data and Sensitive Personal Data
Cookies generally collect technical and usage information.
Soleos does not intend to collect Sensitive Personal Data or Information (SPDI) through cookies.
If sensitive or personal information is collected through another website process, it will be handled in accordance with the Privacy Policy and applicable laws.
6. Consent, Choice, and Withdrawal
Where required by applicable law, Soleos obtains consent before using non-essential cookies.
Users may be provided with options to:
- Accept all cookies.
- Reject non-essential cookies.
- Manage cookie categories individually.
- Withdraw or modify consent later.
Strictly necessary cookies may be used without separate consent where permitted by applicable law.
7. Third-Party Cookies
Third-party providers whose services may be integrated into the website include:
- Maps and location services
- Video and media platforms
- Analytics providers
- Lead generation and enquiry forms
- ERP modules
- Social media widgets
- Anti-spam services
- Cloud services
- Hosting providers
- Email platforms
- Cybersecurity services
These providers may process information through their own technologies and are subject to their respective privacy and cookie policies.
The use of third-party services depends on the website's actual configuration.
8. Cross-Border Data Transfers
Cookie-related information may be processed in India or other countries, depending on the service providers and technologies used.
Where legally required, Soleos will apply appropriate safeguards for international data transfers in accordance with applicable laws.
9. Cookie Retention
Cookie retention periods depend on:
- Cookie category and purpose
- Service provider
- Technical configuration
- Applicable legal requirements
Soleos reviews the retention of non-essential cookies periodically and, where appropriate, updates configurations to align with the intended purpose and applicable requirements.
10. Managing Cookie Preferences
Users may manage cookies through the following methods:
- Cookie consent banner
- Cookie preference center, where available
- Browser settings
- Device privacy settings
- Third-party opt-out tools, where available
- Contacting Soleos using the details provided in this Policy
Important: Blocking or deleting certain cookies may affect website functionality or the availability of specific services.
11. Browser Controls and Do Not Track
Most modern browsers allow users to:
- View stored cookies.
- Delete existing cookies.
- Block cookies from selected or all websites.
- Receive notifications when cookies are set.
Support for "Do Not Track" signals varies across browsers and services. Such signals may not be recognized consistently by all technologies used on the website.
12. Security and Data Breach Handling
Soleos implements appropriate technical and organizational safeguards to protect information processed through cookies and similar technologies.
In the event of a security incident involving such information, Soleos will follow its internal incident response procedures and applicable legal requirements.
13. Updates to This Policy
Soleos may update this Cookie Policy to reflect changes in:
- Applicable laws and regulations
- Website features and functionality
- Cookie technologies
- Third-party vendors and service providers
- Consent management tools
- Data processing practices
Material changes will be reflected in the updated Policy. Where required by applicable law, Soleos will obtain renewed consent before continuing to use affected non-essential cookies.
14. Contact and Grievance Redressal
For questions, concerns, or grievances regarding this Cookie Policy or cookie-related data processing, users may contact:
Company: Soleos Energy Limited
Contact Person: Sr. Executive – IT
Designation: Privacy & SPDI Grievance Officer
Email: privacy@soleosenergy.com (placeholder until finalized)
Phone: To be updated
Address: 802, 8th Floor, Altimus, Shreyas Colony, Tera Panth Road, Off Ashram Road, Navrangpura, Ahmedabad, Gujarat – 380009
Soleos Energy Limited will make reasonable efforts to acknowledge and resolve cookie- and privacy-related grievances in a timely manner and, where applicable, within one month of receipt, subject to applicable legal requirements.
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