Cookie Policy

Legal Entity: Soleos Energy Limited
Website: https://soleosenergy.com/
Effective Date: 18-06-2026
Review Frequency: Annual, or earlier upon change in law, website functionality, cookies, tools, vendors, or data-processing practices.
Document Owner: Sr. Executive – IT
Approved By: Technical Consultant / Board-authorized person

1. Purpose and Scope

This Cookie Policy explains how Soleos Energy Limited ("Soleos", "Company", "we", "us", or "our") uses cookies, pixels, tags, scripts, SDKs, local storage, device identifiers, and similar technologies on https://soleosenergy.com/ and any official pages, forms, landing pages, or digital assets that link to this Policy.

This Policy should be read together with the Privacy Policy and Terms of Use.

It is intended to support transparent, lawful, and consent-based use of non-essential cookies while allowing strictly necessary technologies required for website security, functionality, and user-requested services.

2. What Cookies and Similar Technologies Are

Cookies are small text files placed on a user's browser or device when visiting a website.

Similar technologies include:

Pixels
Tags
Scripts
Local Storage
SDKs
Device Identifiers
Server Logs
Tracking URLs

These technologies may collect:

IP Address
Browser Type
Device Type
Operating System
Referral Source
Page Views
Time Stamps
Approximate Location
Campaign Identifiers
Form Interaction Data
Cookie Preferences

3. Why Soleos Uses Cookies

Cookies may be used to:

Make the website function correctly
Maintain website security
Remember cookie choices
Analyze website traffic
Measure marketing campaign performance
Support enquiry forms and embedded content
Improve website experience

4. Categories of Cookies

| Category | Purpose | Typical Examples | Duration | Consent | |-----------|---------|------------------|----------|----------| | Strictly Necessary | Core website functionality | Session ID, Security Token | Session–12 Months | No consent required where legally permitted | | Functional | Remember user preferences | Language, Region | Session–12 Months | Consent may be required | | Analytics | Website performance analysis | Analytics cookies | Up to 24 Months | Consent required | | Advertising | Marketing & Remarketing | Pixels, Campaign Tags | Varies | Consent required | | Security | Fraud prevention | Anti-spam, Bot detection | Session–Security Period | Usually exempt |

5. Personal Data and SPDI

Cookies generally collect technical and usage information.

Soleos does not intend to collect Sensitive Personal Data or Information (SPDI) through cookies.

If SPDI is collected through another website process, it will be handled according to the Privacy Policy and applicable laws.

6. Consent, Choice and Withdrawal

Necessary cookies may be used without separate consent.
Analytics and marketing cookies require consent where applicable.
Users can:
- Accept all cookies
- Reject non-essential cookies
- Manage cookie categories
- Withdraw consent later

7. Third-Party Cookies

Third-party providers may include:

Maps
Videos
Analytics
Lead Forms
ERP Modules
Social Media Widgets
Anti-Spam Services
Cloud Services
Hosting Providers
Email Platforms
Cybersecurity Services

These providers may use their own cookie policies.

8. Cross-Border Transfers

Cookie-related data may be processed in India or outside India depending on service providers.

Where legally required, Soleos applies appropriate safeguards for international transfers.

9. Cookie Retention

Retention depends on:

Cookie category
Provider
Configuration
Purpose

Soleos reviews non-essential cookie retention periodically.

10. Managing Cookie Choices

Users can manage cookies through:

Cookie Banner
Preference Center
Browser Settings
Device Privacy Settings
Third-party Opt-out Tools
Contacting Soleos

Blocking all cookies may affect website functionality.

11. Browser Controls and Do Not Track

Most browsers allow users to:

View Cookies
Delete Cookies
Block Cookies
Receive Notifications

"Do Not Track" signals may not be supported consistently.

12. Security and Data Breach Handling

Soleos uses technical and organizational safeguards to protect cookie-related information.

In case of a security incident, Soleos follows its internal incident response process.

13. Updates to this Policy

This Cookie Policy may be updated when there are changes in:

Laws
Website Features
Cookie Technologies
Vendors
Consent Tools
Data Processing Practices

Material changes may require updated consent.

14. Contact and Grievance Redressal

| Field | Details | |-------|---------| | Company | Soleos Energy Limited | | Contact Person | Sr. Executive – IT | | Designation | Privacy & SPDI Grievance Officer | | Email | privacy@soleosenergy.com (placeholder until finalized) | | Phone | Official Company Phone Number | | Address | 802, 8th Floor, Altimus, Shreyas Colony, Tera Panth Road, Off. Ashram Road, Navrangpura, Ahmedabad, Gujarat – 380009 |

Soleos Energy Limited will make reasonable efforts to acknowledge and resolve cookie/privacy-related grievances in a timely manner and, where applicable, within one month of receipt.